Update to Council's COVID-19 lockdown service changes

Published on 21 July 2021

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Gannawarra Shire Council’s Customer Service Offices at Cohuna and Kerang will be closed to face-to-face transactions from Thursday, 22 July following a revision of changes to services due to the current COVID-19 lockdown.

During this time, residents will be able to contact Council during the lockdown period in the following ways:

“Council is playing a proactive role in protecting staff and residents from any potential outbreaks at this time,” Council Chief Executive Officer, Tom O’Reilly said.

“With this in mind, we ask residents for their understanding at this time and look forward to welcoming people back to our Customer Service Centres, programs and services impacted by this lockdown when restrictions ease.”

The altered Customer Service Centre arrangements coincide with service and program changes that are currently in place until restrictions are eased as deemed by the State Government:

  • The closure of Gannawarra Library Service branches at Cohuna, Kerang, Leitchville and Quambatook. Members can borrow books at this time by contacting their local library branch or visiting www.gsc.vic.gov.au/libraries;
  • The closure of the Kerang Exercise Pool, with Warra Waders swimming lessons cancelled;
  • The closure of the Gateway to Gannawarra Visitor Centre;
  • The cancellation of any facility bookings during this time;
  • The cancellation of Social Meals sessions planned during the lockdown period;
  • The cancellation of the L2P Learner Driver Mentor Program;
  • The cancellation of the Three-Year-Old Kindergarten information session planned for Leitchville on Wednesday, 21 July; and
  • Closing the July 2021 Council Meeting to the public. This meeting, occurring on Wednesday, 21 July, will be livestreamed at www.gsc.vic.gov.au/livestream.

All Council-managed kindergarten, family day care and long day care services, as well as other Council services will continue to operate during the lockdown period.

“Please note that during this time residents may only leave their home for one of five reasons. These are to shop for food and supplies; authorised work reasons; care and caregiving; exercise for up to two hours and with one other person, or receiving a vaccination,” Mr O’Reilly said.

“Face coverings must be carried at all times, and must be worn indoors and outdoors except within your own home, or if an exemption applies.”

Residents who are concerned regarding COVID-19 are encouraged to phone the Department of Health Coronavirus hotline on 1800 675 398 or visit www.vic.gov.au/coronavirus

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