Gannawarra Non-Emergency Transport Service (G.N.E.T.S)

GNETS is a community transport service that as been developed to assist people to access their specialist and/or health care provider in larger regional and/or city areas.

GNETS has been designed to take the worry out of long distance transport.

For further information on the GNETS please phone Council on (03) 5450 9333.

Regional Medical Companions

Community Care Services can provide volunteers to assist people to travel by public transport from their homes to Melbourne to attend medical appointments. 

Volunteer companions can travel with you, keep you company, and assist you to link in with a Travellers Aid or use public transport once you reach your destination.

If you would like to utilise this free service, than please telephone the Gannawarra Shire Council on (03) 5450 9333.

Travellers Aid 

Travellers Aid provides volunteers to assist you from your country train or bus platform at the Flinders Street and Southern Cross Stations in Melbourne to your medical appointment whilst in the city.

The volunteer companions take the worry out of using buses, trams and taxis whilst in Melbourne and can accompany you on whichever mode of public transport you prefer.

Bookings are essential and a minimum 24 hours notice is required.

If you would like further information or would like to make a booking, please contact Travellers Aid on 1300 700 399.

Travel Vouchers

Many pensioners and Senior’s Card holders are given free travel vouchers to travel on public buses and trains each year. These can be used to travel for any reason, including for medical appointments. You will need to book your seat and exchange your voucher for a proper ticket at your local V/Line agency before you travel.

For further information, please contact V/Line on 136 196.

Multi Purpose Taxi Program

The Multi Purpose Taxi Program provides members with half price taxi fares, paying up to $60.00 per trip. To be eligible people must have a disability that restricts their ability to access public transport on their own.

 For more information the Victorian Taxi Directorate on 1800 638 802.

Cohuna Community Bus

The Cohuna Community Bus is available for hire/drive by individuals, groups and organisations, for the purpose of transporting frail aged and/or people with a disability. The service is managed by the Cohuna Community Bus Committee which comprises representatives from the Gannawarra Shire Council, Cohuna & District Hospital, Cohuna Retirement Village, Cohuna/Leitchville RSL and the Cohuna community.

Full Day Hire: $40.00
Half Day Hire: $20.00

Kilometres travelled (in excess of 10km) are charged at an additional $0.60 each.

For further information please contact the Community Care Team or to make a booking for the bus service please contact the Cohuna Council office on (03) 5456 5222.

Victorian Patient Transport Assistance Scheme (VPTAS)

The Victorian Patient Transport Assistance Scheme subsidises the travel and accommodation costs incurred by rural Victorians and an approved escort, who have no option but to travel a long distance to receive approved medical specialist services.

Fees are reimbursed by VPTAS approximately 12 weeks after application has been received.

For further information regarding VPTAS speak to our Community Care Services Team.


Information, reservations and ticket sales are available by telephoning V/Line on 136 196 or by accessing their website.

You can also visit local V/Line agencies at:

  • Wakool Shire Council office, Barham
  • Australia Post, Cohuna
  • Arnoldt & Greenwood, Kerang
  • Rural Transaction Centre, Leitchville
  • General Store, Quambatook

Public Transport Ombudsman

Have you had a reason for concern relating to public transport services?

If so, please refer them to the Public Transport Ombudsman

The Public Transport Ombudsman looks at complaints about public transport in Victoria and works with consumers and public transport operators to acheive fair and effective outcomes.